![]() Why does my iPhone say I’m not connected to the Internet? It cannot make longer sync with my exchange account.ĥ. What happened then is that the same problem. So what I did I also upgrade my iPhone 7 and iPad Pro to iOS 10.2. M iPhone 7 and, therefore, the other iPad still on the previous iOS version are syncing fine. It returns the message “Cannot get mail, the connection to the server failed”. The upgrade went well, but now my email refuses to synch with the server. Activesync broken after upgrade to iOS 10.2 It might download and install the newest Update.Ĥ. If that’s the case, you would maybe get to plug your phone into any computer running iTunes or Apple Configurator and update it there. You would possibly be within the situation where your device downloaded 10.2.1 and tried to put in it. If the device is capable of the newest Update, it might need to install that Update. Click Download and Update, then follow the onscreen instructions.Click General or Settings, and click on Check for Update.View your device within the Finder or in iTunes.Connect your iPhone to your computer with a USB cable.If you’ve got a Mac, open Finder, and open iTunes if you’ve got a PC.This method may allow you to update your device. If you’re using this problem, you’ll use your computer to update your iPhone. If you would like to try to do this, attend Settings > General > Reset > Reset Network Settings and follow the onscreen instructions. If you do not want to try to do this, you’ll try the subsequent step (use your computer) before this. Please note that you will delete all of your network settings like your saved wifi passwords, your Bluetooth connections, etc. Then attend Settings > General > Software Update and check out again. ![]() If you’re still having issues, try removing then redownloading the Update.
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